Terms and Conditions
Renaultsport Club Shop
Renaultsportclub-shop is run by Renault Sport Club
Payments
We accept all major credit and debit cards online, all transactions are processed securely by our payment partner Worldpay. Customers can also pay via PayPal. For customers who wish to pay via bank transfer, please contact us for details.
Shipping
In most cases orders placed before 3:00pm will processed the same day. Orders placed AFTER 3:00pm, will be processed the following working day, adding 1 working day to the shipping service. Orders placed after 3:00pm on a Friday, will be shipped on the next working day which is the following Monday (excluding bank holidays, in which case it will be the next working day). For orders placed on a non working day (Saturday or Sunday) please add 1 working day to your shipping date.
Free Delivery
Certain items include free delivery and we aim to deliver within 2-3 days.
Standard Delivery
Items should arrive with 2-4 days with our standard delivery. Non stock items may take longer. Club clothing can take up to 28 days if items are not in stock. Certain items are delivered direct from the manufacturer and delivery costs are set by them. Renaultsport Club shop do not charge any extra postage.
Please Note
Renault Sport Club reserves the right to charge the full shipping fee applicable to resend any item if the item is returned to us where the customer was unable to take delivery of the parcel for any reason. Courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to re-order to have the item reshipped. If a customer inputs any incorrect details on their order, which causes the parcel to be delivered incorrectly, Renault Sport Club hold no responsibility for this parcel.
Renault Sport Club will not be held liable or responsible for any additional costs incurred by products shipped or ordered in error.
Returns
We are happy to accept returns but unable to offer free returns. All returns must be sent at your own cost. Any returns should be sent using a standard trackable service and you should also keep proof of purchase until your returns have been processed. We will endeavour to issue a refund for products returned within 14 days, once received. The following terms also apply to returns. Goods must be returned within 14 days or purchase. Goods and packaging are returned in a re-salesble condition. Goods are returned with a copy of the original invoice and the reason for return. All returns should be sent to:
Club Members Discount
Renaultsport Club members who have an active full subscription to the club are entitled to various discounts on many products throughout the store. Discount codes are available to full members only and can be found in the traders section on the forum at www.renaultsportclub.co.uk When codes are entered they will be checked against the members list before orders are processed.
Renault Sport Club
47 Watling Street
Uddingston
Glasgow
G71 6DL
